Returns & Exchanges
At Sun Home Saunas, we want you to be completely satisfied with your luxury wellness apparel. If your purchase doesn't meet your expectations, we offer a 30-day return window for all unworn and unwashed items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit and eligible for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing